Privacy Policy for ATPass Mobility & German Academy GmbH

At ATPass Mobility & German Academy GmbH, we are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy details how we collect, use, and store personal information when you interact with our online platform and use our services related to German language courses, mobility advisory, and road toll compliance.

1. Who We Are

ATPass Mobility & German Academy GmbH is headquartered at 15 Annen Street, Floor 3, 8010 Graz, Styria, Austria. We provide specialized German language courses for drivers and expats, alongside comprehensive mobility advisory services including Vignette guidance, Austrian road toll compliance workshops, relocation orientation, and related documentation support.

2. Information We Collect

We collect various types of information in connection with the services we provide, which include:

• Personal Data Provided by You: This includes information you provide when you register for a course, enroll in a workshop, request advisory services, or contact us. Examples include your name, email address, postal address, phone number, nationality, payment information, and details relevant to your language learning or mobility needs.
• Usage Data: We automatically collect information on how our site is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

3. How We Use Your Information

ATPass Mobility & German Academy GmbH uses the collected data for various purposes, primarily to:

• Provide and maintain our services, including processing registrations for courses and workshops.
• Manage your account and provide customer support.
• Process transactions and send you related information, including confirmations and invoices.
• Improve, personalize, and expand our services, including our online self-study modules and mobile-friendly hub.
• Understand and analyze how you use our service to develop new products, services, features, and functionalities.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
• Monitor fraudulent activities and ensure the security of our services.
• Comply with legal obligations.

4. Legal Basis for Processing Data (GDPR)

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it:

• Performance of a Contract: We need to process your information to provide language courses, mobility advisory, and other related services you engage us for.
• Consent: We may process your data if you have given us explicit consent to do so for a specific purpose (e.g., for marketing communications).
• Legitimate Interests: We may process your data when it is necessary for our legitimate interests and these interests are not overridden by your data protection rights. This includes improving our services, preventing fraud, and ensuring network and information security.
• Legal Obligation: We may process your personal data where necessary to comply with a legal obligation.

5. Data Retention

ATPass Mobility & German Academy GmbH will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6. Your Data Protection Rights

Under GDPR, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. These rights include:

• The right to access: Request copies of your personal data.
• The right to rectification: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: Request that we erase your personal data, under certain conditions.
• The right to restrict processing: Request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: Object to our processing of your personal data, under certain conditions.
• The right to data portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

7. Security of Data

The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We utilize secure servers and ensure data encryption where appropriate. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By post: ATPass Mobility & German Academy GmbH, 15 Annen Street, Floor 3, 8010 Graz, Styria, Austria